Discount if you pay in full today
4 payments of
£68.75
| Course Code | EDSH - BOS11 |
| Enrolment Fee | £343.75 inc VAT |
| Format | Paper |
| Award | Level 2 Award |
| Accreditation | NCFE |
| Study Time | 100 Hours |
| Entry Requirements | No Entry Requirements |
eDistance Learning is part of the Dialgia Group, who are leaders in the UK distance learning market. To learn more about eDistance Learning and our partners click on the about us link.
The NCFE Executive Office Skills course is divided into five
comprehensive modules:
Do you want to be more effective in the office? Keen to upgrade your skills and stand out from the crowd? Then this is the course for you. It covers everything from customer service, personnel administration to project management and communications. This course is really a must to be a vital cog in the office machine. This course is ideal for those working in office management as a personal assistant.
Module A – Customer ServicesFace to face contact Dealing with awkward customers Where are you? Dealing with complaints Complaints policy Do’s and don’ts of complaint handling Is the customer always right? Dangerous contact Person to person contact
Module B – Personnel AdministrationThe work cycle Recruiting Shortlisting Checklist on interview Contract of employment Personnel files Data protection Job descriptions Health and safety Staff security
Module C – Project ManagementDefining a project Work structures Choosing your team Resourcing the information Who does what Gantt charts
Module D – CommunicationsBody language Appearances can be deceptive Emphasis on words Listening skills Letter writing Using the telephone Getting the message
Module E – Training AdministrationThe training cycle Who benefits from training Planning training Training methods Training environment Equipment Visual aids Evaluation
END
We believe strongly in delivering excellent service and we strive for 100% student satisfaction. We have set up a support centre which will help you pre and post enrolment.
Still not sure what course you are looking for? Why not browse our full catalogue of courses? Alternatively, use our 'Advanced Search' to browse our partner sites (with over 1000 courses).
NCFE (Level 2 Award)
A distance learning course is the ideal way to gain a Executive Office Skills certificate. Whether you're looking to go on to further education, improve your job prospects or expand your knowledge, distance learning Executive Office Skills is a flexible and convenient course, which allows you to comprehensively prepare for an exam or career through home study. What's more, because the distance learning Level 2 Executive Office Skills Course is a fully comprehensive course, no prior knowledge is required.
This programme is designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment.
Course Objectives
At the end of the course you will be able to:
Introduce the benefits of good customer care Explore ways of handling complaints and difficult customers Demonstrate customer care in face to face and written forms of contact Raise awareness of good practice in personnel administration Explore the techniques of recruitment and interviewing Demonstrate the need for staff record keeping Explain data protection legislation Develop project management techniques Introduce team selection techniques Develop an understanding of body language Develop listening skills Demonstrate letter writing skills Practice good telephone communication skills Explain the training cycle Demonstrate training methods and techniques
HOME STUDY SUPPORT
You will be provided with comprehensive materials designed to provide you with everything required to complete your course of study. You will have your own personal tutor helping you with your course work and with any questions you may have. Plus you can contact our Student Advisors by email or phone for all the practical advice you may need – so we really are with you 100%.
What's more, you'll have access to the online student portal, where you can interact with other students, browse our resource library and manage your account.
COURSE ASSESSMENT
This course is marked through a process of continuous assessment guided by your tutor following NCFE guidelines. This means that your qualification will be awarded according to your performance on assessments rather than by taking an exam.
When you have completed the programme, your tutor needs to verify that you have worked through all parts of any Workbooks, Activities and Exercises successfully.
Upon verification of the activities, exercises and assignments, a nationally recognised certificate will be awarded by NCFE as confirmation that your written work has met all of the learning outcomes and assessment criteria for the programme.
COURSE KEY TOPICS
Customer Services Personnel Administration Project Management Communications Training Administration
COURSE DURATION
We recommended you spend approximately 100 hours of your time studying for the Executive Office skills course. The pace of study is completely up to you. To give an example, if you dedicate 2 hours a week to the course it would take you a year to complete but if you could spare 4 hours a week you could complete it in six months.
Get started today, and you can earn your Level 2 NCFE Award in Executive Office Skills in as little as six months, or take up to a year, if you prefer – the choice is yours.
HOME STUDY ENTRY REQUIREMENTS
The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Executive Office skills and would like to take part in a highly rewarding home study course. We believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.
You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.
COURSE FEES
Our aim is to provide you with the best deal available, therefore the registration fee, certification fee and full tutor support is included in the course price for you. The enrolment fee for the Executive Office Skills home study course is £343.75 (inc VAT), though for a limited time we are offering you the opportunity to pay only £275 (inc VAT) which is a 20% discount if you enrol online and pay in full.
You can also opt for our Easy Payment Plan and enrol online today by paying a deposit of £68.75 and then 4 equal payments of £68.75 per month. The first instalment is paid about a month after you receive your course.
For International Students who wish to enrol - click here
(Additional £40 postage / packing & administration)
COURSE QUALIFICATION
Executive Office Skills
NCFE (Level 2 Award)
This course leads to a Level 2 Award for successful learners. This means that it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland (in which case GCSE's are at levels 1 and 2 and A Levels are at level 3). In accrediting the programme at level 2, NCFE attests that its learning outcomes are at an equivalent level to a level 2 national qualification.
This course has been designed to meet specific learner requirements. Accreditation by NCFE is a guarantee of quality. It means that this learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited by NCFE.
About NCFE
More than 150 years of Vocational Awarding, NCFE can trace their record of working with colleges and other providers back to their founding organisation...
NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.
POSSIBLE CAREER PATHS
Civil Service Executive Officer
Marketing Officer Executive
Sales Executive
FURTHER COURSE INFORMATION
As a student, your course fee covers everything you will need to successfully complete the Executive Office Skills home study course and earn your award:
All textbooks, study guides, and learning aids designed for distance learningA full range of student services, including assessmentsA personalised award upon course completionUnlimited educational support by e-mail or phoneFree postage and packaging
If your course is being delivered online, please ensure you meet the minimum requirements below.
For Windows:
Windows 98, 2000, XP, Vista, Windows 7 - Acrobat Reader 4.0 and above
For Macintosh:
Mac OS X, Mac OS 9.2 - Acrobat Reader 4.0 and above
From time to time we may enrol our students with our partner sites; this is dependent on the number of students enrolling on a particular course and course material availability. If this happens, nothing changes for you other than the name of the college administering your course. We will continue to be your point of contact; you will get the exact same course you have enrolled on with the same high level of quality content and support.
POSTAGE & PACKING
Get FREE UK delivery when purchasing distance learning courses online. We will deliver your course materials direct to your door upon enrolment so you can get started straight away and plan your studies around your other commitments.
Still got a question? Talk to a specialist Office Skills advisor...
Download our course brochure for all the information you may need about this course and it's awarding body. You can enrol online, or by post using the enclosed form.
| Learn more about this Qualification | Sign up for a preview of the Student Portal | Is Distance learning right for you? |
Are you looking to spread the cost of your course?
Pay a deposit online and then spread the balance over four monthly patments.
Find out more here or call us on 0844 357 1110.
The Executive Office Skills course is a great starting point for a career as an Executive. The NCFE Level 2 Award in Executive Office Skills will prepare you for a role as an Executive. Click Here to see the profile of a Civil Service Executive Officer.
eDistance Learning delivers high-quality online and paper based distance learning training services. Transform the skills of your employees and improve business performance and profitability.
| Call Us | Email Us | Write to Us | ||
| General Enquiries | +44 (0) 844 357 1110 | General Enquiries | Enquiries | eDistance Learning |
| International Students | +44 (0) 705 006 2221 | Enrolments / Students | Enrolments | 22 Turnbull Street |
| Skype (free call) | dialgia.group | Postal Enrolment Form | Download | Suite 108 |
| Fax | +44 (0) 871 918 3287 | Got a Question? | Start Live Chat | Glasgow , G1 5PR |
| Main Site Links | Course Departments | Help & Support | Contact Options | Compliance |
| Homepage | Business Courses | Home Study Expert | Information Pack | Terms & Conditions |
| Course Finder ( A - Z List ) | Technical Courses | Advanced Course Finder | Tutors & Authors | Payment & Delivery |
| Support Centre | IT & Computing Courses | Easy Payment Plan | Request a Callback | Accessibility Policy |
| About Us | Creative & Leisure Courses | International Students | Our Partner Sites | Privacy Policy |
| Student Registration | Health & Social Care Courses | Price Match Guarantee | UK Learning College | Unsubscribe |
| Learning for Business | A' Level & GCSE Courses | Qualifications Framework | Opus Learning | Partner / Student Links |
| Contact Us | Higher Education Courses | Frequently Asked Questions | UK Online Courses | Sitemap | XML Version |
Step One: It's simple - all you need to do now is choose whether you want to pay in instalments or in full and then click on the relevant enrolment button at the top of this page.
Step Two: Once you have selected your payment option to enrol you will be redirected (this can take a few seconds) to our PayPal payment page for you to select your payment method and complete your enrolment.
Step Three: Within 7 days (normally 48 hours) your enrolment papers and course materials will be with you. A tutor and a dedicated support advisor will also be allocated to you.
Speak to our course and industry experts, to help guide you to make the right decision for your future?
Contact us by phone, email or live chat...
When you enrol with us we want you to know you're getting the best course with the most comprehensive support structure at the best price. We're proud to offer you our Price Match Guarantee.
| Call Us | Email Us | Write to Us | ||
| General Enquiries | +44 (0) 844 357 1110 | General Enquiries | Enquiries | eDistance Learning |
| International Students | +44 (0) 705 006 2221 | Enrolments / Students | Enrolments | 22 Turnbull Street |
| Skype (free call) | dialgiagroup | Postal Enrolment Form | Download | Suite 108 |
| Fax | +44 (0) 871 918 3287 | Got a Question? | Start Live Chat | Glasgow , G1 5PR |
| Main Site Links | Course Departments | Help & Support | Contact Options | Compliance |
| Homepage | Business Courses | Home Study Expert | Information Pack | Terms & Conditions |
| Course Finder ( A - Z List ) | Technical Courses | Advanced Course Finder | Tutors & Authors | Payment & Delivery |
| Support Centre | IT & Computing Courses | Easy Payment Plan | Request a Callback | Accessibility Policy |
| About Us | Creative & Leisure Courses | International Students | Our Partner Sites | Privacy Policy |
| Student Registration | Health & Social Care Courses | Price Match Guarantee | UK Learning College | Unsubscribe |
| Learning for Business | A' Level & GCSE Courses | Qualifications Framework | Opus Learning | Partner / Student Links |
| Contact Us | Higher Education Courses | Frequently Asked Questions | UK Online Courses | Sitemap | XML Version |
| SEE ALL OFFICE SKILLS COURSE | Medical & Clinical Administrator (Level 3), Home Study Course | Effective Business Communication (Level 2), Home Study | European Computer Driving Licence (ECDL V5) |
You are viewing the text version of this site.
To view the full version please install the Adobe Flash Player and ensure your web browser has JavaScript enabled.
Need help? check the requirements page.